Municipal Building Permit & Construction Inspections

A complete building permits and inspection solution for all construction and building code compliance applications.

CityReporter is your ideal solution to manage your Building Permit process.

We understand your problem. Municipalities everywhere are looking to improve on their building permits process because:

They have insufficient staff to handle the building permits workload
Old paper based methods create long permitting wait times with substantial backlogs
They have finalised building permits with incomplete final occupancy inspections
They are unable to track building code violations to perform follow up inspections

If you are looking for a solution to improve and modernize your planning departments permit process have a look at what CityReporter can do for you. Our Building Permit software can provide a faster, more effective process for you and your team.

How CityReporter Building Permit Software Helps

1. Create and Manage Permits from Application through to Final Occupancy.

Planning staff are aware of creation and updates for each permit. Every time the status changes such as when the plans are ready for review and when the application has been approved they can be notified automatically. Our Permit Management tool provides detailed information tracking including:

  • Attachment of digital copies of plans and documents to each permit
  • Creating multiple units on a single permit
  • Detailed assessment information
  • Creating custom permit types & required inspections
  • Owners and contacts including contractor details can all be updated in the field
  • Statistical reports for council and provincial/state governments
  • Customizable fee structure to suit your needs
  • Digital signature capture and mobile printing capability
  • Secure unlimited digital record storage
Building permit app screen
Building permit code inspection app screen

2. Complete All Building Code Inspections.

Building officials can head out to the job site with the CityReporter building permit software on their smartphone or tablet. CityReporter works in the field without requiring any data connection to perform inspections.

Our built in scheduler helps you plan your workload and manage your time in the field.

With a few taps on their touch screen, they can search for a permit and complete an inspection using supplied and custom checklists. Code violations or concerns can be documented with photos and comments. All deficiencies found are marked and tracked to ensure re-inspection occurs before finalising of the permit.

WI-FI or cellular data connections can be used to file your inspections to the cloud when you are ready.

3. File The Inspection Report.

After completing the inspection, the building official taps a button and CityReporter compiles everything into a concise report that’s filed in the cloud. The permit is automatically updated to show which inspections are remaining.

A detailed copy of the inspection report can be automatically emailed to the owner and contractor. Inspectors can also use any available wireless printer to produce a hard copy for the contractor.

Building permit printer options screen

It’s time to improve your permit process

Many of the permitting solutions used by local governments are outdated legacy systems. By contrast, CityReporter is an up-to-date cloud solution that’s easy to use. That’s because we developed it with substantial input from experienced building officials. After implementing CityReporter as your building permit and inspection solution, you’ll be able to:

Easily see the current status of every building permit
Avoid missing or skipping critical steps in the process
Schedule inspections and sync to your Outlook calendar
Eliminate paper inspection forms, reports, and spreadsheets

Another CityReporter Success Story…

” With our old paper-based system we struggled with lost forms, having to print photos to insert in building files, and purchasing expensive multi-part forms. All of these problems are now a thing of the past. Our files are now complete, legible, and have photos to document our findings.”

Robert Blain, Northern Rockies Regional Municipality

CityReporter building permit software is designed specifically for local governments. Take the first step towards improving your inspection process. Request a live demo today!

Playground structure

Parks Dept Becomes Proactive, Not Reactive

Staff at the City of Lafayette in Colorado were attending a CPSI course when they heard about CityReporter. They figured they'd use it to manage their playground inspections - but found it was able to do a lot more than just cut down on paperwork.
Playground swing

Ken Kutska Recommends CityReporter

Mention the name Ken Kutska to any Certified Playground Safety Inspector, and you’ll get a nod of recognition. As past president of NRPA and author of Playground Safety Is No Accident, Kutska is a legend in the parks and recreation industry. He likes what he's seen of CityReporter.
Playground monkey bars

More Brain Injuries From Playgrounds

A new study shows that the rate of playground-related traumatic brain injuries significantly increased between 2005 - 2013. The authors acknowledge improvements in playground safety but point out that conducting regular inspections for safety hazards and improving surfacing could help reduce injuries on monkey bars and swings.
Garbage bin

District Digitizes Landfill Inspections

One regional district in British Columbia has put CityReporter's facility inspection module to work in their waste management division. District staff are able to easily conduct inspections of transfer stations, landfills, and recycling depots on their mobile devices, even in remote areas with no cellular service.
Inspector on construction site using CityReporter

Faster Permit Times For St. John's

The City of St John's has implemented a new process for building permit inspections that will see inspections done more quickly and effectively. City inspectors will be equipped with CityReporter inspection software on their smartphones and tablets, which will allow them to complete and file reports electronically.
Playground structure rusty bolt

Getting Playground Maintenance Right

Recreation Management magazine put together a great article with input from play equipment manufacturers, the NRPA, and CPSIs to provide valuable advice on what a good playground maintenance program entails.
Inspectors using CityReporter photo

Village Now Has Building Permit Audit Trail

The smallest towns and villages are responsible for processing building permits and conducting thorough inspections of construction sites. The Village of Radium Hot Springs, a tiny location in BC, Canada, decided to adopt CityReporter to ensure a good audit trail for building inspections.
Playground swing

Park Supervisor Recognized For Safety Program

Mike Pigg, parks supervisor at the City of Billings, MT, was recently recognized as the 2015 Young Professional of the Year thanks to the playground safety program he implemented using CityReporter.
Playground equipment

Playground Injuries Grew 8% In Canada

Hospitalizations due to playground injuries grew 8% between 2007 and 2012. Find out which Canadian provinces have the highest injury rates and what Keith Thomas, risk management expert for the Manitoba School Boards Association, is doing about it.
Playground monkey bars

Park District Achieves Faster, Easier Reporting

More than 15 park districts across Illinois use tablets for their playground inspections. One supervisor explains what he likes about CityReporter and how it's improved operations in his own department.
Log pile

Wood Processing Plant Improves Dust Mitigation

After two sawmill explosions rocked the lumber industry in northern BC, one pellet plant decided to implement mobile inspection software to stay on top of daily wood dust inspections. The results of their pilot project are promising.
Inspector using CityReporter

Building Official Reduces Town's Risk

The Town of Qualicum Beach implemented building inspection software as part of a pilot project... and improved their processes so much they were featured in a case study put together by BlackBerry.
Inspector using CityReporter at construction site

Permit Department Now Has Thorough Documentation

One building department in BC, Canada used to struggle with inefficiencies, lost paperwork, and expensive multi-part forms. Since implementing inspection software on their tablets, their paper-based problems are a thing of the past.
Playground structure

City Now Continuously Monitors Playgrounds

The City of Colton's Bill Smith has both a CPRP and CPSI designation. He knows what's critical when it comes to keeping his playgrounds and recreational facilities in top condition. According to Bill, CityReporter meets his maintenance reporting needs in several ways.
Road photo

Highway Contractor Eliminates Paper

In the Province of British Columbia, highway maintenance is outsourced to contractors. They're required to provide the Ministry of Transportation with quality assurance documentation. That involves an overwhelming amount of paperwork. CityReporter helped them meet their record-keeping obligations with far less effort.
Playground tires

Know The History Of Rubber Mulch

The news has been shining a spotlight on the use of recycled tire rubber in playgrounds and sports fields. Learn why we started recycling tires, who got the idea to turn them into safety surfacing, and what studies have been done to examine the health risks.
Rusty old playground equipment

Playground Injury Leads To $23M Suit

Playgrounds at the Tucson Unified School are in rough shape, and now they're in the news. In 2013, a child sustained a brain injury after falling from a slide. In 2014 and 2015, several playgrounds at closed schools remained accessible to the public, generating negative press when it was revealed they had significant safety hazards with exposed concrete slabs in fall zones.
Metal lock shaped as cloud

Governments Move To Cloud, See Cost Savings

Local governments, state agencies, and even the federal government are moving to the cloud. As a result, they're seeing cost savings, improved communication, and increased transparency. The one thing holding governments back is concerns about who retains control of the data.
Climbing structure at playground

John McGovern Explains ADA Requirements

John McGovern, one of the leading experts in playground accessibility, explains what cities, school districts, or other local governments need to know about auditing their existing playgrounds for accessibility, and whether all playgrounds need to be retrofitted to meet ADA standards.
Pool drain cover

Inspect Pool Drain Covers To Avoid Tragedy

Failure to inspect pool drain covers resulted in a child's death in China. North American pools can have these hazards, too, but inspection software can help by highlighting when inspections are overdue or which items aren't compliant.
Clip board

5 Problems With Paper Inspections

After discussions with municipalities across North America, we uncovered several problems that all city departments doing inspections seem to face, no matter their location or size.
Mobile phone photo

City Finds Going Digital Is "Easy"

Making the switch from paper inspections to digital inspections might seem intimidating, but with the right support it can actually be an easy process. The City of Campbell River made the transition and outlines their expectations and results.
Money photo

Development Services Saves Money

The building inspector in Castlegar, BC, switched from doing his permit inspections the traditional way. Once he adopted CityReporter's mobile inspection software, he realized that his department would save money by going green. Read on to learn why!
Playground structure

Park District Saves $4,000 Annually

In 2011, Zion Park District wasn’t sure about switching to CityReporter. They had a number of existing problems – missing reports, incomplete inspections, and high transportation costs – but their maintenance supervisor thought using inspection software would be frustrating.
Fire safety equipment

Fire Chief Getting More Inspections Done

As Director of Protective Services, fire chief Jim McBride juggled a lot of duties. After seeing a fellow fire chief do inspections on an iPad, he was intrigued and decided to try it for himself.
Playground structure

Park District Cuts Paperwork By 50%

Sandwich Park District, located in Illinois, is responsible for maintaining 9 parks and 1 facility with a small staff. In 2012, they began using CityReporter in order to streamline their operations and get more done with a limited amount of resources.
Tablet devices

Transitioning To Tablets? Choose Wisely!

Cities looking for ways to improve efficiency are moving away from old-school paper inspections to digital inspections on mobile devices like tablets. Find out what you need to know before purchasing a tablet for your department's mobile inspections.

Do you need an Integration and Local Data Storage Option?

CityReplicator Permit Management Integration and local storage utility

Inspect More. Work Less.

Let us show you how with one of our 3 demo options.

Most cities start by arranging a one-on-one demo to see how CityReporter works.

Devices graphic

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