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Road & Highway Inspections

For inspecting, maintaining and repairing roads and highways and managing the large amounts of data that go with the job.

Who’s Responsible For Highway Maintenance?

Many local and state governments across North America outsource road maintenance to private contractors. These contractors must meet stringent quality standards. They document their compliance by conducting regular inspections of highways and roads.

The inspections and paperwork can pose major challenges for road maintenance contractors. They often struggle with the record-keeping that goes along with maintaining miles of highways. Failing to meet the standards set out by transportation authorities can result in tough fines.

A Field-Tested Road Quality Control System

CityReporter is an inspection solution trusted by governments and their contractors. It contains a road maintenance management system that helps contractors meet their service agreements.

This system was developed in close consultation with road maintenance companies. It works on mobile devices like smartphones and tablets. As a result, contractors can efficiently log tens of thousands of inspections annually.

Start the repair and maintenance process while on site during an inspection with our CityReporter Work Order module.

Roads & Highways inspection module app screen
Roads & Highways inspection module app screen
  • Crews can search for the type of inspection they want to do, or the road area they need to inspect. The appropriate forms will automatically appear.
  • Inspectors can tap the touch screen to enter data, answer questions, write comments, or add photos using the built-in camera on their mobile device.
  • One click automatically compiles the data into a concise report that’s securely filed in the cloud.

Tested In The Most Rugged Environments

CityReporter is used by contractors working in northern climates and mountainous terrain. Crews use it to manage almost 40% of the service areas in British Columbia, a province that’s similar to Alaska.

“We gather data electronically via PDAs and transmit it electronically to a central database, allowing instantaneous access. This process, and the resulting database, enables all users and management to utilize incredible amounts of field inspection data. The implementation of this data collection program permits us to satisfy significant quality management system obligations to our major customer, the […] Ministry of Transportation & Highways..”

Robert Blain, Northern Rockies Regional Municipality

This road maintenance management system allows governments and contractors to process tens of thousands of inspections annually using their mobile devices. If your agency is seeking improvements in productivity or a reduction in unnecessary paperwork, contact us for a demo.

Playground structure

Parks Dept Becomes Proactive, Not Reactive

Staff at the City of Lafayette in Colorado were attending a CPSI course when they heard about CityReporter. They figured they'd use it to manage their playground inspections - but found it was able to do a lot more than just cut down on paperwork.
Playground swing

Ken Kutska Recommends CityReporter

Mention the name Ken Kutska to any Certified Playground Safety Inspector, and you’ll get a nod of recognition. As past president of NRPA and author of Playground Safety Is No Accident, Kutska is a legend in the parks and recreation industry. He likes what he's seen of CityReporter.
Playground monkey bars

More Brain Injuries From Playgrounds

A new study shows that the rate of playground-related traumatic brain injuries significantly increased between 2005 - 2013. The authors acknowledge improvements in playground safety but point out that conducting regular inspections for safety hazards and improving surfacing could help reduce injuries on monkey bars and swings.
Garbage bin

District Digitizes Landfill Inspections

One regional district in British Columbia has put CityReporter's facility inspection module to work in their waste management division. District staff are able to easily conduct inspections of transfer stations, landfills, and recycling depots on their mobile devices, even in remote areas with no cellular service.
Inspector on construction site using CityReporter

Faster Permit Times For St. John's

The City of St John's has implemented a new process for building permit inspections that will see inspections done more quickly and effectively. City inspectors will be equipped with CityReporter inspection software on their smartphones and tablets, which will allow them to complete and file reports electronically.
Playground structure rusty bolt

Getting Playground Maintenance Right

Recreation Management magazine put together a great article with input from play equipment manufacturers, the NRPA, and CPSIs to provide valuable advice on what a good playground maintenance program entails.
Inspectors using CityReporter photo

Village Now Has Building Permit Audit Trail

The smallest towns and villages are responsible for processing building permits and conducting thorough inspections of construction sites. The Village of Radium Hot Springs, a tiny location in BC, Canada, decided to adopt CityReporter to ensure a good audit trail for building inspections.
Playground swing

Park Supervisor Recognized For Safety Program

Mike Pigg, parks supervisor at the City of Billings, MT, was recently recognized as the 2015 Young Professional of the Year thanks to the playground safety program he implemented using CityReporter.
Playground equipment

Playground Injuries Grew 8% In Canada

Hospitalizations due to playground injuries grew 8% between 2007 and 2012. Find out which Canadian provinces have the highest injury rates and what Keith Thomas, risk management expert for the Manitoba School Boards Association, is doing about it.
Playground monkey bars

Park District Achieves Faster, Easier Reporting

More than 15 park districts across Illinois use tablets for their playground inspections. One supervisor explains what he likes about CityReporter and how it's improved operations in his own department.
Log pile

Wood Processing Plant Improves Dust Mitigation

After two sawmill explosions rocked the lumber industry in northern BC, one pellet plant decided to implement mobile inspection software to stay on top of daily wood dust inspections. The results of their pilot project are promising.
Inspector using CityReporter

Building Official Reduces Town's Risk

The Town of Qualicum Beach implemented building inspection software as part of a pilot project... and improved their processes so much they were featured in a case study put together by BlackBerry.
Inspector using CityReporter at construction site

Permit Department Now Has Thorough Documentation

One building department in BC, Canada used to struggle with inefficiencies, lost paperwork, and expensive multi-part forms. Since implementing inspection software on their tablets, their paper-based problems are a thing of the past.
Playground structure

City Now Continuously Monitors Playgrounds

The City of Colton's Bill Smith has both a CPRP and CPSI designation. He knows what's critical when it comes to keeping his playgrounds and recreational facilities in top condition. According to Bill, CityReporter meets his maintenance reporting needs in several ways.
Road photo

Highway Contractor Eliminates Paper

In the Province of British Columbia, highway maintenance is outsourced to contractors. They're required to provide the Ministry of Transportation with quality assurance documentation. That involves an overwhelming amount of paperwork. CityReporter helped them meet their record-keeping obligations with far less effort.
Playground tires

Know The History Of Rubber Mulch

The news has been shining a spotlight on the use of recycled tire rubber in playgrounds and sports fields. Learn why we started recycling tires, who got the idea to turn them into safety surfacing, and what studies have been done to examine the health risks.
Rusty old playground equipment

Playground Injury Leads To $23M Suit

Playgrounds at the Tucson Unified School are in rough shape, and now they're in the news. In 2013, a child sustained a brain injury after falling from a slide. In 2014 and 2015, several playgrounds at closed schools remained accessible to the public, generating negative press when it was revealed they had significant safety hazards with exposed concrete slabs in fall zones.
Metal lock shaped as cloud

Governments Move To Cloud, See Cost Savings

Local governments, state agencies, and even the federal government are moving to the cloud. As a result, they're seeing cost savings, improved communication, and increased transparency. The one thing holding governments back is concerns about who retains control of the data.
Climbing structure at playground

John McGovern Explains ADA Requirements

John McGovern, one of the leading experts in playground accessibility, explains what cities, school districts, or other local governments need to know about auditing their existing playgrounds for accessibility, and whether all playgrounds need to be retrofitted to meet ADA standards.
Pool drain cover

Inspect Pool Drain Covers To Avoid Tragedy

Failure to inspect pool drain covers resulted in a child's death in China. North American pools can have these hazards, too, but inspection software can help by highlighting when inspections are overdue or which items aren't compliant.
Clip board

5 Problems With Paper Inspections

After discussions with municipalities across North America, we uncovered several problems that all city departments doing inspections seem to face, no matter their location or size.
Mobile phone photo

City Finds Going Digital Is "Easy"

Making the switch from paper inspections to digital inspections might seem intimidating, but with the right support it can actually be an easy process. The City of Campbell River made the transition and outlines their expectations and results.
Money photo

Development Services Saves Money

The building inspector in Castlegar, BC, switched from doing his permit inspections the traditional way. Once he adopted CityReporter's mobile inspection software, he realized that his department would save money by going green. Read on to learn why!
Playground structure

Park District Saves $4,000 Annually

In 2011, Zion Park District wasn’t sure about switching to CityReporter. They had a number of existing problems – missing reports, incomplete inspections, and high transportation costs – but their maintenance supervisor thought using inspection software would be frustrating.
Fire safety equipment

Fire Chief Getting More Inspections Done

As Director of Protective Services, fire chief Jim McBride juggled a lot of duties. After seeing a fellow fire chief do inspections on an iPad, he was intrigued and decided to try it for himself.
Playground structure

Park District Cuts Paperwork By 50%

Sandwich Park District, located in Illinois, is responsible for maintaining 9 parks and 1 facility with a small staff. In 2012, they began using CityReporter in order to streamline their operations and get more done with a limited amount of resources.
Tablet devices

Transitioning To Tablets? Choose Wisely!

Cities looking for ways to improve efficiency are moving away from old-school paper inspections to digital inspections on mobile devices like tablets. Find out what you need to know before purchasing a tablet for your department's mobile inspections.

Most cities start by arranging a one-on-one demo to see how CityReporter works.

Devices graphic