Noratek Solutions Inc.(est. 1999), the developer of CityReporter, is a well established IT services provider as well as an enterprise software development company. Our primary focus is to create efficiency-increasing asset management solutions for local and municipal government as well as larger businesses that have to conduct regular inspections. Originally Noratek’s developers provided custom built software solutions for many clients, and we still offer this service today. Two important projects stand out from our long history serving the public sector.

In the early 2000s, government sub-contractors across the province of British Columbia needed a better way to inspect highways. We developed an enterprise solution for them that worked on mobile platforms. The solution was a major success and strengthened our reputation within the public sector.

Our second project, CityReporter, was developed by Noratek’s in-house team of IT specialists and software developers after local governments across North America told Noratek they were facing an alarming rise in the frequency and cost of liability claims.

Most of those claims involved some aspect of asset inspections, almost all of which were carried out using paper reports or archaic and unsuitable software systems. Clearly local governments required a better solution. A solution that was designed specifically to meet their requirements for record keeping and data security, yet provide a proper fit for the unique applications of local governments.

Working together with risk managers, attorneys, experienced inspectors, and focus groups, we began to imagine a smarter inspection process and released CityReporter in 2008

CityReporter was developed specifically to perform efficiently, to meet the high standards of data security required for government use, and to provide an organised management process for inspection staff. The software was custom developed completely in-house by the Noratek team. As a ready-made product the software pricing is very attractive, but customisation is also still possible if required.

“CityReporter helps local government more efficiently manage inspections by eliminating paper and replacing it with the latest digital technology,” said Noratek founder and president Steven Findlay.

Designed specifically for managing  inspections, repairs and maintenance programs for government assets. “CityReporter provides the infrastructure which government jurisdictions need, whether they have just a few inspectors completing hundreds of inspections, or hundreds of inspectors performing thousands of inspections,” said Findlay.

Now used by local governments and contractors across the continent, it is another testament to our focus to create successful government solutions. Our software developers continually work to improve and expand on CityReporter’s capabilities, while our IT team is always on hand to assist with IT related questions or concerns, if any should arise. Our goal here is to provide effective and affordable true solutions to local governments, large or small.


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