How To Hide / Delete Checklist Questions

Each inspection module within CityReporter contains a library of checklists. They are based on industry standards and have been reviewed by an independent risk manager. There may be times when you need to hide or delete a question on a checklist if it is not relevant to you. You should note that questions on built-in checklists can only be hidden, not deleted. Questions on custom checklists that you have created can be hidden or deleted.

1. Using your computer, log into CityReporter web with your city code, username, and password. Select a module and click the Setup button at the top of the screen, as shown.

2. Click the Edit button beside the group of checklists you want to open.

3. On the left side of the screen, click on the checklist you’d like to modify. For this example, we’ll use the custom Park Restroom checklist.

4. Click the green Plus symbol beside the question you’d like to hide or delete. For this example, we’ll be hiding the question “Are the floors relatively clean and free of garbage?”. Select the option to Hide Question During Inspections.

5. If you hide the question, it will become greyed-out in the checklist editor. When you Save the changes, this question will not be visible the next time an inspector refreshes CityReporter on their mobile device.

6. If you no longer need to hide the checklist, simply click the Plus button beside the hidden question. Select the option to Show Question During Inspections, then Save your changes. Inspectors will need to refresh CityReporter on their mobile devices. Then they will be able to see this question again on new inspections.

7. If you want to delete a question altogether, the process is similar. Click the Plus button beside the question you’d like to delete. The option to Delete Question is available for custom questions with blue text, but not built-in questions with black text.

8. Save your changes by clicking the Save button at the bottom right of the checklist editor. To ensure your inspectors see this change the next time they start an inspection, remind them to refresh CityReporter on their mobile devices.


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