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Processing a Permit Application

Completing an Application

Newly created Permit Applications have the status “Application”. Once all Application information has been entered and the necessary documents have been attached, the status is changed to indicate it is ready to be reviewed by the building inspector.

1. Log into CityReporter using your city code, username, and password, then select the Permits & Construction module button on the left.

2. Click Permit Management at the top of the screen.

3. Select Applications from the menu on the left.

4. Double click on the Application in the Applications table or click Edit/View next to it to open it in the Permit Editor.

5. You may now choose between two options: Ready for Review or Application Not Approved.

6. A dialog box will pop up asking if you wish to confirm this status change. Select Yes to confirm.

7. The Permit Editor will close and the status of the Application will change to “Under Review” or “Not Approved”.

Reviewing and Approving an Application

When a Permit is “Under Review”, the building inspector will be able to review the information and conduct the Preliminary inspection. The Preliminary inspection is a checklist with items that must be accepted before the Permit status can be changed to “Approved for Issue”, for example a plan check and letters of assurance. If you do not wish to use the Preliminary inspection checklist, it can be disabled.

1. Double click on the Application in the Applications table or click Edit/View next to it to open it in the Permit Editor.

2. Select the Status tab, then click the Inspections button. In the new window that opens, complete the Preliminary inspection. Close the window when done to return to the Permit Editor.

3. You can also add fees and payments at this time – see How To Create a New Permit Application for full details on applying fees.

4. Once all require fields have been filled in and the Preliminary inspection has been completed, the permit is ready to be approved. Select Application Approved or Application Not Approved to change the status.

5. A window will appear asking you to confirm the status change. Select Yes to confirm.

6. The status on the Applications screen will now say “Approved for Issue”. You are also able to print a copy of the approved permit, which provides a summary of the information and associated fees. Click the Print button at the bottom of the Applications table, or open the permit and print from the Permit Editor.

Issuing an Application as a Permit

In this stage of the process, the inspector or building clerk indicates the fees have been collected and verifies all requirements are met, allowing the Application status to go from “Approved for Issue” to “Issued”.

1. Double click on the Application in the Applications table or click Edit/View next to it to open it in the Permit Editor.

2. First verify all fees have been paid by selecting the Fees tab. Record payments by selecting the Payment item from the drop-down list at the top of the tab. The items available in the list are set up under the Fee Setup screen. Select Add. The Payment item will appear in the table with a zero amount.

3. Enter the amount paid in the Amount column, which will update the total at the bottom. Once the total equals zero, the Application status can be changed to “Issued”.

4. Select Issue Permit at the bottom of the screen.

5. A dialog box will appear asking if you would like to confirm. Select Yes to confirm.

6. The Permit’s status will indicate that it has changed to “Issued”. It can now be accessed from the Permits screen and will no longer be accessible from the Applications screen.

 

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