How To Set Up Easy Fault Descriptions

Quickly Record Hazards With Custom Drop Down Menus

When doing inspections using CityReporter on your mobile device, you need to note the details of any safety hazard or problem that you find. Generally, inspectors will quickly type a few details using the on-screen keyboard on their smartphone or tablet.

There may be times when typing these comments out can seem labor-intensive. If the inspector isn’t used to texting, finds the on-screen keyboard too small for their fingers, or needs to enter the same information repeatedly, they may become frustrated with the process.

By spending a little time up front customizing the app, you can create drop down menus with descriptions of common safety hazards. With one tap on the touch screen, the inspector can then select which of the menu options they would like to insert into the fault description field – saving plenty of time typing in the field. Follow the instructions below to start setting up some of your own custom drop-down menus.

Identify Some Common Hazards or Faults

Before you begin setting up the custom drop-down menus, you’ll need to think of which inspection questions typically have the most frequent violations. If you’re not certain which faults crop up the most, use one of the built-in reports to see a list of all the faults that were found in a particular time period.

Refer to our tutorial on How To Report Faults and Fault History to find your fault patterns.

Set Up Some Typical Fault Descriptions

Once you have reviewed the Faults report, you will have a better idea of what the most common faults are and what the most common fault descriptions are. Now you can begin setting up some custom answers that inspectors can quickly and easily insert into the fault description field while out on the job. Just follow the steps below:

1. Log into CityReporter web using your city code, username, and password. Next, click the Setup button at the bottom left of the screen.

2. Select the Edit button beside the group of checklists you would like to work on.

3. Select the checklist you would like to edit.

4. Click the green plus symbol beside the question you would like to edit. Select “Change Question Options” in the menu that appears.

5. Underneath the Fault Description Options table, click the Add button. Type in some text for a common fault description. In this example, we are adding an option for the question, “Is a Class K hand held fire extinguisher provided?” Two common descriptions might be “No, the fire extinguisher is not the proper class” and “No, the fire extinguisher is not readily available”. You may want to cite relevant sections of code in the descriptions to easily add them to your inspection reports.

6. To add more options to your drop down menu, just click the Add button again and type in any other options you may want available for the inspector. Once you are finished, click the Ok button.

7. Save your changes by pressing the Save icon at the top of the screen. If you navigate away from this page before saving your changes, they will be lost.

8. Remind your inspector to tap the Refresh button before his next inspection. The drop-down menu will appear and they can start using it to instantly insert answers into the fault description field. Check out our tutorial on How To Refresh CityReporter Mobile.


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