“The City has an extensive and well-used park system,” he said. “It’s one of the reasons why people enjoy living in Gainesville. Because they love their parks, they want them to be well looked after and that repairs are made as soon as they are needed.”
Although Gainesville has been using CityReporter for only one year, the parks operation division has already benefited from it.
“The results have been positive and instantaneous,” said Weber. “We are better organized and more accurate in our record-keeping than ever before. And we’re more efficient because everything we need is right at our fingertips.”
Weber says the park operations administration team learned quickly how to use CityReporter on their Android tablets.
“It wasn’t difficult at all, even for those staff who had no previous experience with computers, cell phones or other digital technology,” he said.
Weber says another benefit of using CityReporter, in addition to ease of use, is that the inspections team is more in tune with the conditions of the playgrounds and the other facilities, and they know right away which ones require attention.
In the old days of paper-based inspections, the park operations team took photos only when they encountered equipment problems that had to be discussed with manufacturers.
But now, taking photos of equipment and playground and facility problems with their tablets is easy and uncomplicated.
“CityReporter enables our inspectors to put their photos in order of priority that needs attention,” said Weber.