We’re constantly adding new functionality to the mobile app and web software. Your annual subscription includes all the latest features.
April 12, 2022
Facility Rental Schedule Now in CityReporter Mobile
In the latest update to our mobile app, you can download your rental schedule in the Facilities & Buildings module. When scheduling rental events in the web software, make sure to assign yourself as the inspector. Then in the mobile app, simply press Schedule > Get Schedule to download a list of events assigned to you. Tap on an event to view all associated locations and proceed with your pre- and post-event inspections.
Download CityReporter Mobile version 6.4.71 for Android from the Play Store and version 6.4.40 for Apple from the App Store tonight.
Please don’t hesitate to reach out to us to learn more about the Facility Rental Scheduler.
April 5, 2022
Exciting New Features in CityReporter
We’re excited to announce our latest enhancements to the Facilities & Buildings module, Asset Tracker, Mapping, and Work Orders.
- New facility rental scheduler
- Add and edit assets from the map view
- Improved push notifications for work orders
- Full editing of inspections when Approval enabled
Read more about these new features below and let us know if you have any questions.
Facility Rental Scheduler
A new Rental Scheduler has been added to the Facilities & Buildings module. You can book events in the calendar and associate rental locations to those events. Use the Rental Fault question type in your pre- and post-event inspections to track Tenant Charge Backs on any damage to the facilities. New reporting options provide a summary of Tenant Charge Backs by facility or by event.
Asset and Mapping Enhancements
The integrated Asset Tracker and Mapping modules provide a powerful tool for geolocating your city’s stationary assets. Not only can you see asset icons on a map, but you can now edit asset attributes and add new assets right from the map view.
Improved Push Notifications for Work Orders
Push notifications have been a welcome addition to the Work Orders module. Now they are more reliable than ever. Work orders are automatically pushed to your iPhone, Android phone, or Internet-connected tablet as soon as they are assigned to you.
Full Editing of Inspection Records
When the Approval feature is enabled in the Parks, Sportfields, Facilities, or Fire modules, you have the ability to edit all questions in your inspection records. There are no restrictions, so you can update text and change the answers as needed. Once you approve the inspection, it can no longer be edited, giving you rock-solid documentation.
March 16, 2022
CityReporter Mobile Update Available Tonight
We have been working on improving the mobile app “under the hood”. Our newest update includes several minor fixes and performance enhancements. Download CityReporter Mobile version 6.4.64 for Android from the Play Store and version 6.4.38 for Apple from the App Store tonight.
Feel free to contact us if you need assistance with this update or anything else in the software.
February 14, 2022
Searchable Combos Added to CityReporter
Our latest feature lets you search the text of combo fields, making it easier to find the combo option you want to add to your inspection. Read more about it below.
Let us know if you have any questions about this update.
How to Search for a Combo Option
On the inspection screen, not only are combo question types searchable, but also preloaded fault descriptions and notes.
You will now see a search button next to the combo field (circled in the screenshot). Press the button to go to the search screen.
On the search screen, start typing some text to view a list of matching combo options. Select one of the options to add it to your inspection.
February 7, 2022
Update to Permit Fee Discounts and Surcharges in CityReporter
We’ve enhanced the way discounts and surcharges on permit fees work. Now when you add a discount or surcharge on the Fees tab, you have the choice of applying it to one or more line items.
The discount or surcharge then appears in the fees table immediately under the fee it applies to.
These changes offer better flexibility and improved clarity. Let us know if you have any questions or comments about the enhancements.
January 26, 2022
Update Your CityReporter Mobile App Tonight
Our developers are always working on improving the software. A new question type, All Roads, has been added to the Roads & Highways module and the Work Orders module. It lets you select from a list of all roads rather than filtering by Area first. The latest update to the mobile app also has a number of small fixes and enhancements.
If you have any questions about CityReporter, feel free to call or email us.
January 6, 2022
Conditional Questions Now Available
Happy new year! We’re back from holidays and already have a new feature to tell you about. Your checklists can now contain conditional questions that display during your inspection only if a checkbox is enabled. This allows you to show and hide sections of a checklist depending on whether they apply.
To get all the latest features and enhancements, download the mobile app update that we’re releasing tonight. Version 6.4.53 of the Android app will be available from the Google Play Store, and version 6.3.32 for Apple devices will be available from the App Store.
Feel free to contact us if you have any questions about this update.