CityReporter’s innovative software provides local governments and organizations with the infrastructure to track, improve, and resolve efficiency and risk management issues easily from anywhere
Efficient & Easy-to-use
Instant documentation, communication, and reporting
Discover the untapped potential of your organization with the benefits of implementing digital inspections, reporting, and automated communication systems for your facilities.
Our self-service Concern Portal is designed to provide a seamless and efficient work order management through its internal and external platforms.
Our external platform allows citizens to easily report concerns, providing valuable information like GPS coordinates and attached photos for greater clarity and quality of service. Our internal platform streamlines interdepartmental work orders, fostering transparent communication and collaboration for a more efficient response to maintenance requests and concerns, saving time and enabling effective resolution.
One app for all your needs
Modernize processes to accomplish more with less
Elevate your facility maintenance with CityReporter’s Facility Management software and experience the power of digital inspections, real-time scheduling, and state-of-the-art GIS mapping.
Discover the power of an extensive range of stock forms and a customizable form builder, allowing you to create personalized solutions for your facility needs.
Streamline event and location operations with our facility rental scheduler, complete with a seamless pre- and post-event inspection process.
Visualize and efficiently manage your locations and assets with our integrated mapping and GIS feature, providing you with a user-friendly interface to easily view and navigate your facilities on a map.
PERFECT FOR INSPECTING
Event Rentals & Scheduling
Vehicles & Equipment
Staff & Devices
Comprehensive Visual Organization
View and Manage Assets with GIS
Harness the power of CityReporter’s Asset and GIS Mapping components to visually manage your facilities and inspections. Experience having comprehensive documentation at your fingertips, while you track mobile, linear, and point assets on an interactive map.
CityReporter’s live vehicle tracking provides you with real-time management of all your mobile vehicles or assets. From the direction of travel to speed, plow up/down, and other vital information, our comprehensive tracking features have got you covered.
West Lincoln ON
Since early 2018, the Township has been using CityReporter to manage inspections of our parks and facilities. Because of the software we have been able to complete and log our inspections in less time and with less effort. Knowing that our facilities and parks are inspected and that we have the backup documentation to provide compliance is something that has made it easier to provide inspection information when needed. With a small crew and growing facilities, this software has become a necessity in the industry. I am also a contract instructor for a parks training company and often refer to CityReporter as another tool that can help other municipalities large and small safely maintain their assets and prevent liability issues.
Premium Pellet Ltd
Premium Pellet Ltd has been using City Reporter for about 5 months now for our dust inspections. It is well received by our staff and is working well for us. We feel that this system allows good tracking of inspections and follow-ups to assure all levels of management that our plant is kept clean at all times. With the photo options, there is no question of itemization for cleanup staff. We also see potential for using this program for other areas in our plant ie: maintenance schedules etc.
Taylor Risk Solutions Inc.
In our business, the need to provide timely reports is critical and the platform that City Reporter provided checked all the boxes. The tablet-based platform allows us to gather the necessary information, generate a professional report, with 90% of the report completed when we leave the client’s place of business. This not only meets the needs of our clients, but also provides a strong return on our investment.
When we discovered CityReporter, the staff were very knowledgeable and immediately helpful with our situation. We saw the value right away. When I made the move and started my company, one of the first tasks was to reach out to Noratek Solutions and begin the process of purchasing CityReporter to perform my risk evaluations and inspections. The whole purchasing process was quick and easy, while still being very detailed and informative.
Whenever I require support, I can reach out directly to my Account Executive or Nortek’s support line and the issue or problem I am having is resolved quickly and most times in the same day.