An Affordable, Customizable & Easy to use Software for Public Services & Operations

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CityReporter Software Solutions & Services

Reduces inefficiencies by at least 50%

With dedicated software modules for every department, you can ensure a more efficient and accurate process across your city – with detailed records at your fingertips.

With our customizable and mobile-friendly software, local governments can:

Streamline workflow
Maximize productivity
Ensure consistency
One App for all your needs

Personalize Processes &
Workflows

with a custom form builder for
flexibility and efficiency.

Streamline Communications

through work orders, automated
notifications, & integrated citizen
self-service portals

Optimizing Maintenance Management & Service

Simplify Asset
Management

by accumulating information for
accurate documentation and
comprehensive reporting

Search & Manage
Locations

through GIS mapping to easily locate any maintenance or inspection requirements

Clients

Who Uses CityReporter?

Click the link below to see which municipalities are using CityReporter for efficient, paperless inspections.

Parks & Recreation

CityReporter’s paperless solution helps departments streamline the park and playground maintenance and repair process. Inspect more sites and implement consistent, reliable community safety measures.

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Planning & Development

Solve inefficiencies with a full-scale inspection software that eases administrative stress. Our building inspection forms and software tools are user-friendly, accessible, and customizable to any need.

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Public Works

CityReporter provides a wide range of stock forms that are both modular and scalable, improving efficiency, risk management, and record-keeping, helping inspection teams complete high volume inspections in less time.

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Fire Prevention

Research shows a strong correlation between fire code violations and property fires. CityReporter contains an up-to-date library of fire inspection forms based on the current national fire code.

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School & Education

To keep children safe and win community trust, inspectors need tools and resources that ensure accountability. CityReporter provides easy-to-use paperless access to the wide range of reports and audits necessary for schools. Reports are easily customizable for individual school and education facility needs.

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Parks and Recreation

The City of Campbell River has been using the ParkReporter™ since October 2012. We expect that ParkReporter™ will reduce both our risk of liability and overall costs. Also, we are pleased to be able to increase the efficiency and consistency of our inspections.

Although we have only used the software for three months the transition from paper to electronic has been easy and Noratek has provided us with excellent customer support. I would recommend ParkReporter™ to any organization that is involved with inspection reports.

- Grant Parker, Parks Supervisor
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Parks and Recreation

My department has been using CityReporter for several months now. Customer service has always been prompt and helpful, and when we did the free trial they made sure that we got the most out of it. The program has totally streamlined how we do our parks inspections, and has made it much easier for the parks coordinator to communicate any issues to me so we can respond quickly and efficiently.

- Natalie Wilson, Superintendent of Parks & Recreation, City of Seaford, DE
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Senior Project Manager

The Department of Environmental Services in Hamilton, Ontario, uses CityReporter to inspect 271 playground sites. Seven inspectors, who run CityReporter on Apple Ipad Air tablet computers, have been using the system since 2017.

“We made the switch from paper because we needed to standardize the inspection process,” said senior project manager Caleb Gibbons. “We also wanted to ensure our inspection process was consistent, for accountability.”

- Senior Project Manager, Hamilton, Ontario
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Parks and Recreation

CityReporter has increased efficiency by eliminating multiple inspection binders with often illegible documentation and replacing them with easy to use software. The cloud storage provides peace of mind that our records are securely stored and available to us at any time.

- Bob Johnson, Superintendent of Buildings & Grounds, Frankfort Park District, IL
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Get Started Today

Join hundreds of organizations
across North America
in creating a community of safety, productivity, and transparency with CityReporter. Please submit this form, and we will be in touch to discover your needs and discuss how CityReporter will help you achieve your goals.